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The University System of Georgia has contracted with Kepro​ to provide employees and their family members with a comprehensive Employee Assistance Program (EAP). All healthcare benefits-eligible employees and their families have access to the program.

The Employee Assistance Program (EAP) offers no cost counseling and work/life balance assistance to employees and their family members. Assistance is confidential.

Request EAP Services at:
  • 1-844-243-4440, or 
  • the Kepro website using Company Code USGCares

Note: Effective May 24, 2021, the KEPRO site has changed and you will need to create a new account.

Employee Assistance Services

Work Life Balance

  • Financial and legal consultation
  • Help with child and elder care
  • Concierge support
  • Academic advice
  • Adoption counseling

Counseling & Well-Being

  • Toll-free access to licensed clinical professionals, 24 hours a day, 365 days a year
  • Up to 4 sessions per counseling issue, via video or phone

Training & Education

  • Monthly live webinars
  • Workplace seminars

Management & HR Consultation

  • Unlimited consultation for supervisors and managers
  • Help with crisis management, workplace emergencies and stressful incidents