Georgia Tech’s Office of Human Resources encourages employees to maintain work-life balance, offering programs and resources that enhance their personal and professional lives. The Faculty and Staff Assistance Program (FSAP) is a confidential counseling service that assists employees in addressing emotional and mental health concerns they may be experiencing. The program is at no cost to employees who suffer from personal/emotional problems that may affect performance at work. Provided services include, but are not limited to:
- Psychosocial assessment for mental health problems such as depression, nervous, or emotional disorders, and substance abuse;
- Life transition assistance (divorce, retirement, marital distress, etc.); and
- Counseling, referral, case management, and follow-up.
FSAP services also include supervisory and management consultation on work/life situations which may impair the functioning of a team or departmental staff. Although the FSAP does not provide direct medical, financial, or legal services, the FSAP may be of assistance in obtaining referrals to appropriate professional providers.
An employee's voluntary decision to seek assistance from the FSAP will not be used as the basis for disciplinary action and will not be a defense to the imposition of disciplinary action where facts proving a violation of university policy are obtained outside of the FSAP. The FSAP program is staffed by an EAP (Employee Assistance Professional) counselor who is also a licensed provider of mental health services in the state of Georgia.
To make an appointment, call 404.894.1225.
Frequently Asked Questions
When was the program established, and how successful has
the program been?
The FSAP was established more than twenty years ago. The program is very successful—the team establishes utilization rates every year and compare them to industry standards in general and academic institutions in particular, and it ranks near the top.
What types of counseling services are available through
the program, and is there a cost?
The FSAP offers confidential and professional consulting, counseling, education and referral services that cover areas such as family and spousal/partner relationships; parenting and eldercare concerns; alcohol and substance abuse, as well as other addictive behaviors; financial pressures; psychological issues (e.g., depression and anxiety); stress; conflict; and work-related matters. The FSAP is a benefit for all Georgia Tech employees—there is no cost.
How can employees receive counseling through FSAP?
It’s very simple. The FSAP has a dedicated line for employees on campus. The team operates during business hours, and can be reached at 404-894-1225. It is a voice mailbox that is checked several times a day. It is completely confidential, and a counselor will call employees back usually within the day. If an employee is having a mental health emergency, we ask that they call 911 or go to the nearest hospital emergency room.
What is a major reason why employees may be hesitant to
use the FSAP, and what is the response to this hesitancy?
They worry that the FSAP is part of management, and if they disclose a problem, it will reflect on their record. It’s not how the program works. The FSAP has an independent consulting relationship with the Institute. All records are kept offsite in FSAP offices, and unless an employee signs a release of information, all sessions are kept confidential.
What role can supervisors play in making their direct
reports aware of the FSAP as a resource?
Supervisors who are worried about an employee will often recommend our program and reassure their employees that it is confidential and no report will be sent back to them unless the employee requests it. The FSAP is introduced to each employee during orientation. In addition, supervisors tend to talk about this benefit to an employee whenever it’s clear that there is a concern about the employee’s welfare.
What are the key things about the FSAP that employees
That it’s confidential and a benefit. It is are not an emergency service, so the team urges employees to call at the earliest sign of a concern before it becomes a crisis. This way, employees can be assessed and referred as quickly as possible.